Server Roles + Responsibilities

Our servers’ primary objective is to provide the highest level of customer experience from start to finish. Maintaining a high morale among all involved is key. Be able to separate your personal and professional life. A great server should have the ability to make every customer smile.

RESPONSIBILITIES

  • Provide friendly, fast and accurate service in order to ensure an excellent customer experience

  • Must be a friendly person that loves to smile and meet people :)

  • Excel in performing essential tasks including order taking, sandwich stylist and other work stations as necessary

  • Maintain friendly, fast and accurate service, ensure an excellent customer experience and make sure all products are consistent with company standards

  • Ensure the restaurant is up to company standards with regard to cleanliness, organization and customer accessibility

  • Obtain food handlers’ ServSafe certification

  • Must attend all meetings held by managers

  • Must ensure that all front-of-house equipment is clean and well maintained

QUALIFICATIONS

  • Cashier experience (min. 1–3 years) cashiering a fast-paced fast-food, fast-casual or full-service restaurant (Chipotle, Chick-fil-A, Smashburger, etc.)

  • Good verbal and written communication skills are necessary. The ability to read, write and comprehend instruction is necessary

  • Math ability: this position requires basic math skills

  • Computer skills: basic computer skills are required in order to operate point-of-sale systems (cash registers)

  • Ability to TRAIN others and LISTEN to the needs of the customer and environment

  • Ability to assist in local marketing efforts targeting the offices around the store (5 miles)

  • Passion: someone who sees the potential to grow with the company

  • Ability to handle other work stations when necessary – if the time comes when you have to become a sandwich stylist, you are willing to do so without hesitation – you lead by example

  • Carry out the brand vision of community and fostering care for the employees, which in turn will ensure the brand integrity

apply now
apply now